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Adventure refined Articles

Please Self-Assess Before You Book

3/17/2020

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As you may know, the Governor of CA has issued a 'Stay at Home' order, asking "all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sector."

We are able to rent our homes for emergency service workers, essential service works, for displaced residents needing shelter, for traveler safety, and other response and mitigation efforts related to COVID-19." We are happy to host you if your travel falls into the CA guidance for Stay at Home and if you can answer to all the following questions.

​Otherwise, Adventure Can Wait.

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We get it. Really, we do. The LA Basin (and SoCal in general) are total crazyville. You're stuck in your house, there's nothing to do, the stores are wiped out, and you're all going stir crazy. Spending time on social media is just making you paranoid and depressed.

So, of course, Mammoth and the Eastern Sierra seem like the perfect escape for solitude and social distancing. Sledding, fireside drinks, snowball fights, game nights -- this isolation thing could be so magical.

As a host, I have a responsibility to you, but I also have a responsibility to my staff and my community to mitigate risk when I can. So in an attempt to 'rent responsibly' we are asking that you self-assess before you book.
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This self-assessment is based on USDA guidance that is being implemented with all forest service visitors -- including those in the Eastern Sierra.

​
Please read through the self-assessment and if your answer is YES to any of these questions, please delay your trip to the Eastern Sierra. ​

  1. Have you, someone living in your household, someone with you, someone you have been in close or frequent contact with, or someone you are caring for been diagnosed with COVID-19 (Coronavirus) or had any contact with a confirmed case of COVID-19?
  2. In the last 14 days, have you, someone living in your household, or someone with you have been in close or frequent contact with, or someone you are caring for returned from, or made a travel connection through a CDC Level 2 or Level 3 country or State Department Level 3 or Level 4 country, for example, China, Korea, Japan, the European Union, Iran?
  3. Do you currently have, or have you had within the last 24 hours, any cold or flu symptoms, including a fever greater than 100.4, shortness of breath, body aches and coughing?

For an update on the Covid situation in the Eastern Sierra, check out our Covid Portal Page.
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More Flexible Policies for Guests

3/12/2020

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We recognize that making plans is difficult when there is so much uncertainty.

We also realize that many of our guests are very close to trip dates and no longer qualify for a full refund. Other guests want to book, but are hesitant due to the current situation.

Because of that, we have created more flexible policies to assist guests:
  • Guests who book future stays with us for stays between now and May 15 can cancel up to 24 hours prior to checkin and receive a full refund.
  • If you have already booked with us but are not within the free cancelation window and would like to cancel your trip, you may reschedule your stay for a future date in 2020-21. Amount paid will be credited toward the future stay. That rescheduled stay is non-changeable, non-refundable.

Other altnatives might include:
  • Did you purchase trip insurance? If so, contact your insurance company.
  • Did you pay for your trip with a credit card? Contact the card issuer. Some do provide travel insurance which may cover your trip.

Wondering how booking sites are responding?
​VRBO info on reservations affected by Covid-19: 
here.
Airbnb info on reservations affected by Covid-19: here. And a 3/13 update, here.
​
If you have additional questions or would like to take advantage of these policies, please reach out to marybeth@adventurerefined.com.
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Covid -19 Mammoth Lakes Status Update

3/12/2020

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As of today, CA is under a Stay at Home order. This means that we cannot host guests unless those guests fit the criteria outlined in the order. Please check this article for more info about who we can host.

There are currently:
  • 6 confirmed cases of Covid-19 in Mono Co
  • 66 residents have been tested
  • 48 tests are negative
  • 12 tests are pending
  • 0 deaths in Mono Co due to Covid-19
March 17. 2020 7:00PM  PT

A little while ago, Mono County released updated directives to contain Covid19 in our community:
  • bars, restaurants, breweries, coffee shops, tasting rooms must close to the public but can offer take-out or delivery if applicable.
  • indoor recreation like bowling, theatres, gyms, fitness centers must close
  • waiting areas must be limited to 6 people, with 6 feet of clearance between
  • no gatherings of any kind or size
Read the full directive at the Mono County Covid Portal; click on Directives
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March 17. 2020 10:00AM PT

Happy St. Patty's Day to Guests and Visitors.
As families have begun to settle into a lifestyle of social distancing, we are seeing increased requests for bookings as urban visitors look to shelter and socially isolate in our tranquil, small-town setting.

As of this morning, there are still no cases of Covid-19 in Mono County.

It is critical that guests and locals use sensible precautions to prevent exposure and spread of disease. If you are planning to book with us, please take time to check out our quick self-assessment.


Mammoth Mountain and most mountain operations remain closed.

Many services (like public transport) have been either limited or closed down. Some stores are still open, though many have shortened their hours. Some restaurants are still open but only for take-out, not for dine-in. Bars are closed. Stores seem to be fairly well-stocked as compared to urban markets, tho predictably short on paper goods.


Please get the most recent health updates and travel advisories from trusted, professional resources at the following links:

Main Mono County Covid Portal
Mono County Health Department
Mammoth Hospital Covid Task Force
Caltrans Road Conditions
Weather Forecast - National Oceanic Atmospheric Administration - 
Mammoth Yosemite Airport
Mono County Tourism
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3/15/2020
​A personal note from Mary Beth:
​Over the last few days I've had an opportunity to talk with many of you about the disappointment, frustration, and fear are all experiencing during this strange and extraordinary time. 


Many of you have expressed both concern for our staff and and encouragement as we all navigate this situation together. I cannot tell you how much your kindness has meant to us. We all love Mammoth, the Eastern Sierra, and the hard-working men and women who support visitors to our area -- people whose futures are now uncertain. Thank you for your sensitivity to how this crisis will affect them.

Thank you, too, for your patience as we process through the complicated process of rescheduling your stay.

Although many of your reservations are no longer refundable, we are working dilligently to re-book guests to accepted future dates under our new (and temporary), more relaxed booking policy.

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3/14/2020 UPDATE: Alterra & Epic Mountains Closed Until Further Notice

3/14/2020 Statement from Mammoth Mountain: After careful thought and deliberation of our duty in the face of the COVID-19 (Coronavirus) outbreak, and in what I believe is in the best interest of our guests, employees and local communities, Alterra Mountain Company will suspend operations at our 15 North American ski resorts, starting the morning of Sunday, March 15, until further notice. All lift operations, food and beverage, retail and rental services will be closed until further notice.

From Mono County Tourism:
In light of the current COVID-19 pandemic situation facing all of us       .....
At this time (March 14, 5:00pm), there are no known cases of COVID-19 in Mono County or Inyo County.
While outdoor recreation comes with a certain element of natural “social distancing,” we do ask that all guests and visitors comply carefully with the recommended California Department of Public Health common sense directives – cdph.ca.gov/covid19. The safety and health of our communities, residents, businesses and you, our visitors, are of critical importance to all of us at Mono County – the top priority, as always.
Mammoth Mountain and June Mountain ski areas, along with all Alterra Resorts, are suspending operations until further notice as of Sunday, March 15, 2020. Mammoth Mountain updates can be found at mammothmountain.com/covid and June Mountain updates are available at junemountain.com/covid
If you have a trip to Mono County planned and have reservations made with hotels or other accommodations, please contact the lodging property directly with any questions or concerns. Mono County Tourism staff are also available to assist with your trip planning questions at 800-845-7922 / www.MonoCounty.org.
Please keep yourselves well-informed. For Mono County Tourism updates, follow us on Facebook, Instagram, and Twitter, or visit www.MonoCounty.org / 800-845-7922. The Mammoth Lakes Welcome Center is open seven days a week and can be reached at 760-924-5500; the Bridgeport Ranger Station is open weekdays, 760-932-7070. The Mono Lake Committee Information Center & Book Store is closed until at least March 31st but staff members are answering telephone calls Monday to Friday from 9am to 5pm at 760-647-6595.
At this time, the following secondary roads are open in Mono County – SR 270 to Bodie State Historic Park (currently Bodie ghost town is open from 9am-4pm daily; road access is subject to closure depending on weather/snow), Twin Lakes Road from Bridgeport to Twin Lakes Resort, Virginia Lakes Road to Big Virginia Lake parking lot, Lundy Lake Road to the dam, Hwy 120 East to Benton, the entire June Lake Loop (SR 158; subject to closure depending on weather/snow), Mammoth Scenic Loop, Convict Lake Road, and Rock Creek Road to East Fork campground. The east-west Sierra mountain passes (Tioga Pass/Hwy 120 West, Sonora Pass/Hwy 108, Monitor Pass/Hwy 89) are currently closed.
Please get the most recent health updates and travel advisories from trusted, professional resources at the following links:
• Mono County Health Department - https://monohealth.com or Mono County Health Department
• Mammoth Hospital - mammothhospital.org/
• Caltrans Road Conditions - roads.dot.ca.gov/
• Weather Forecast - National Oceanic Atmospheric Administration - www.weather.gov/
• Mammoth Yosemite Airport - www.ci.mammoth-lakes.ca.us/98/Mammoth-Yosemite-Airport
• Mono County Tourism -www.MonoCounty.org

At Adventure Refined, we strive to provide guests with a world-class vacation, even in challenging times.

We are monitoring guidance provided by state and community resources and will continue to post info to keep you informed about the Covid-19 situation in our community.


As of March 14th, there are currently no confirmed cases of COVID-19 in Mono or Inyo County.  The Mono County Health Department is closely monitoring the risk of COVID-19 for the general public in the Eastern Sierra, which remains low at present. 

Community Links and Resources:
​
According to Mono County's Public Health Dept, "Risk of Covid-19 for the general public in the Eastern Sierra ... remains low. There are no cases of Covid-19 in either Mono or Inyo Counties at this time." To read Mono County's full condition report, click here. 

​Mammoth Hospital has also created a task force dedicated to Covid-19 planning and response. Their info can be found here.

State Links:
As you may be aware, on 3/12/2020 Governor Newsom issued an executive order with respect to the Covid-19 virus. You can read the executive order here.

The California Dept of Health has also issued guidance for group gatherings. That guidance is referenced in the executive order. You can read that guidance 
here.

Those actions have led to some changes to planned group events in Mammoth Lakes.

Mammoth Mountain:​
  • 'As of 3/13/2020, there continues to be no plan to close the mountain.
  • The Mountain has made some changes to operations including increasing social distancing on lift lines, in lodges and on transportation, more hand sanitizing stations, and more frequent disinfection and cleaning of high-touch areas. 
  • Some large group events have been postponed. "...per Governor Newsom's guidance, we are making changes to our event schedule in the immediate future, including the announcement of the postponement of Elevation Week, the postponement of Mammoth Invitational, and other ancillary events like Woolly's Parade in The Village. We are closely monitoring the situation, and are in contact with state and local government and health officials to assess this evolving situation. Things are changing daily and we will continue to adjust as necessary." – MMSA
Click here for the Mammoth Mountain Covid portal page.
​
Our New, Relaxed Policy on Cancels and Bookings:
We understand the challenge these uncertaintainties present to guests and have adjusted our policies to provide greater flexibility to guests. You can read that info here.
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    Author

    Mary Beth is the owner of Adventure Refined, where she offers true luxury Mammoth Lakes homes to guests. In her spare time she runs a ranch, loves a test pilot, and raises 4 boys & a Rhodie rescue.

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  • Home
    • Eat
    • Drink
    • Adventure
    • All Rentals
    • Articles
  • Covid
  • Rentals
    • All Rentals
    • Apogee Mammoth
    • Sonenalp at Canyon Lodge >
      • The Mammoth Moose
      • The Noble Nest
      • The Refined Rustic Retreat
      • The Charming Chalet
      • First Floor Combo
      • Second Floor Combo
    • Westin Monache Village >
      • Mammoth Mosaic Westin Village
      • PIlots' Peak Westin Village
  • FAQ
  • Guest Guides
    • Apogee Mammoth
    • The Mammoth Moose
    • The Noble Nest
    • The Refined Rustic Retreat
    • The Charming Chalet
    • Westin Mammoth Mosaic
    • Westin Pilots' Peak
  • About